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AI that works for therapists: How Headway is reimagining session notes
Save hours each week, and protect your peace of mind, with smart, secure note-taking tools designed for insurance-based care.
August 22, 2025 • Updated on November 18, 2025
5 min read
If you’ve ever spent your off hours catching up on progress notes, you know the toll documentation can take. It’s one of the most necessary (and most exhausting) parts of running an insurance-based practice. Accurate, compliant, and detailed notes are critical for meeting legal requirements, protecting against audits, and ensuring continuity of care. But, they often creep into evenings, weekends, and the short breaks between sessions.
That’s why we built AI-assisted notes into our free EHR for therapists to make that load lighter. Its purpose is not to replace your expertise, but to handle the repetitive, administrative parts of documentation so you can focus on care. Plus, using our templates comes with clawback protection.
A note-taking tool, designed for what’s at stake
Our hope is to banish the days of using generic templates that leave you to interpret insurance standards yourself, adding stress and time to your day spent writing notes. We built ours to do the opposite: to save you time, safeguard your work, and support your care.
Here’s how it works:
- You hold your session with your client—our AI notes feature doesn’t listen in.
- When you sit down to complete your note, open the note tool and write in a brief session summary.
- From the summary, you can choose to generate a compliant note with AI assistance.
- Once generated, you can edit, expand, or rewrite the note entirely.
- Submit your note with peace of mind, knowing that we offer clawback protection when you use Headway’s compliant templates.
Why we made it free
Many EHRs charge extra for “advanced” features like AI-assisted notes. We don’t. We believe that the tools you need to document care shouldn’t hide behind a paywall.
Headway’s business model is simple: we only succeed when our providers do. We’re on a mission to create a better mental healthcare system for all, which is why we take on the red tape and work to help you navigate insurance as quickly as possible.
Our aim is to help you get paid for your work — not upsell software to you. That alignment means we can reinvest in tools that remove friction from your workflow — without adding new costs.
Ready to try it?
Take our Headway Academy course to learn how to use AI notes and access it from your provider portal.
Designed with — and for — providers
We built AI-assisted notes in collaboration with the people who know documentation best: therapists, prescribers, and insurance experts. Every template, safeguard, and shortcut reflects real feedback from providers in the field.
You decide how and when to use it. Some providers rely on AI notes daily; others turn it on only for certain session types or skip it altogether. The tool is optional, flexible, and built to support — not dictate — your workflow.
And we’re not done. Your input shapes what comes next, from treatment plan support to note customization. We’ll keep listening, so the tools we build evolve with the realities of your practice.
Take back time and stay protected
Documentation will always be part of running an insurance-based practice, but it doesn’t have to drain you. With AI-assisted notes, you can capture your sessions quickly, keep your documentation compliant, and protect your time for the work with clients. In fact, during beta testing, AI-assisted notes cut documentation time by 66 percent for providers
Whether you use it every day or only when you need an extra hand, our goal is the same: to help you spend less energy on paperwork, and to free up more time for your clients — or yourself.
Try AI-assisted notes to see if they’re right for you.
No cost, no commitment, just tools to make documentation easier.
This content is for general informational and educational purposes only and does not constitute clinical, legal, financial, or professional advice. All decisions should be made at the discretion of the individual or organization, in consultation with qualified clinical, legal, or other appropriate professionals.
© 2025 Therapymatch, Inc. dba Headway. All rights reserved. No part of this publication may be reproduced without permission.
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