The pros and cons of EHRs

Adopting an EHR system can come with many benefits. Below, learn more about some of the ways an EHR can support your practice.

Improved patient care

EHRs make it simple to track and monitor client progress so you can be sure your treatment plan is aligned with current goals. EHRs also allow clients to access their own records and care-tracking tools, which can ensure they feel informed and empowered in their mental health journey. 

Streamlined efficiency

A good EHR should also make your practice more efficient by eliminating repetitive tasks and automating workflows. For example, with electronic records, you don’t have to parse through paper records to find important information about a client. Working with integrated EHR systems like Headway’s — which consolidates telehealth, scheduling, documentation, billing, and more — can also eliminate time spent switching among different standalone platforms. Saving time can improve your productivity, so you can spend more time supporting your clients. 

Billing and coding integration

Without the right tools in place, managing billing and coding can take a lot of time. The right EHR will save you time on generating invoices and tracking payments, so you can focus on your clinical work (and ensure you get paid in a timely manner). Headway’s EHR is built specifically for in-network practices, with a platform that’s compliant by design. Features like compliance-enhancing templates, AI-assisted notes, non-session documentation, and clawback protection take the stress out of working with insurance. 

Better communication

Communication, whether collaborating with other providers or communicating directly with your client, is a critical component of mental health care. EHRs provide a platform for more effective collaboration between office staff, clients, and providers.

Reduced risk of errors

Reducing errors can save you valuable time (and potentially money) in your practice. EHRs typically include templates and standardized forms, which can prevent errors and ensure consistency in client information, from assessments to progress notes. Many also include features that provide evidence-based information for diagnoses and treatment plans. 

Efficient data management

With EHRs, client records are instantly accessible and securely stored, which reduces time spent (and headaches accrued) with manual record-keeping. EHRs also make it simple to securely send information to other providers, which can help streamline client care.

Strong security

The best EHR systems, particularly those with regulatory certifications like HITRUST, come with robust security measures and safeguard client info — all ensuring compliance with approved privacy regulations. 

Interoperability

The ability to share info among different healthcare entities can support the best possible care for your clients. An EHR system can be a helpful tool for making client decisions, scheduling your clients with another mental health professional, or communicating with your clients’ primary care providers.